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Shopping Guide

 Before purchasing

○ First-time users

Please read these terms of use.

To purchase products on this website, you must register as a member.
If you wish to register as a member, please complete the registration process on this "New member registration screen".
※Passwords are very important information for customers. Please set a password that is difficult for others to guess.

○ For those who have purchased products from this site

Enter the email address and password you registered on the login screen to log in.

 Select a product

On the product details page, select the color/size and click the "Add to cart" button.
※Please note that adding a product to your cart does not guarantee that the product is in stock.

 Purchase price and payment

Please pay the price calculated by converting the total amount of the price displayed for each product and shipping charges.
Since you will be required to pay the total amount after converting the currency, there may be a difference in the total amount calculated by converting the product price and shipping fee.
Customs duties must be paid separately.

○ Shipping fee

Shipping charges will be displayed automatically depending on your delivery location.

○ Credit card

・VISA, MASTER are available
Credit cards issued in Japan cannot be used.
Charged in the month the product is oedered.

○ Issuance of receipts

As a general rule, we do not issue receipts.

 About product delivery

○ Delivery company

Products will be delivered by DHL.

○ Delivery days

Delivery period varies depending on the delivery area.

 About returns and exchanges

Please note that we cannot accept returns or exchanges, except in the case of defective products or delivery failures.
In the unlikely event that you receive a defective item or a delivery failure, please contact us within 14 days of receiving the package and specify the reason for the return.
We will contact you later regarding the return address and shipping costs (at our expense). We apologize for the inconvenience.

 About cooling off

The cooling off period is a system that applies to door-to-door sales.
Please note that the cooling off period does not apply to product sales on this site, which are mail-order sales accessed by customers.

 Order history

You can check the details of your order from the "Order history screen" here.

 Contact information for official website and listed products

Please contact customer service